The G in ESG stands for Governance.
For us, ethical conduct and lawful action are basic prerequisites for credibility and entrepreneurial success. Our corporate culture is characterised by a sense of responsibility and mutual respect. We want to ensure transparent leadership and ethical decision-making at every level.
Our Code of Conduct supports us in ethical decision-making processes and serious matters can be reported through our Whistleblower Tool.
Quality of products and processes
Governance along the Value Chain: Suppliers
The ARNO Code of Conduct supports us in acting appropriately and reasonably in our daily work as well as in strategic considerations and associated legal or ethical decision-making processes.
Our requirement is that all business is legal and ethical. Employees are obliged to strictly adhere to the ARNO Code of Conduct and to actively implement the regulations in an exemplary manner.
It is based on corporate principles, visions, UN conventions, applicable laws and relevant standards - principles that we as a company adhere to without exception.
We have a broad supplier network. To ensure compliance with our standards along our supply chain, we have developed a supplier analysis in 4 phases.
In the first step, a potential new supplier receives a questionnaire in which compliance with labour and human rights as well as sustainability standards must be confirmed.
If all requirements are confirmed in writing, we get an overview of the actual situation on site. If suppliers refuse to sign our Code of Conduct or if a general violation is identified, we do not include them in our supplier base.
If all requirements are met, an initial enquiry is placed. During the internal evaluation, the team decides whether the supplier is to be included in our network on the basis of the quality delivered as well as the cooperation (communication, adherence to delivery dates).
Regular audits and/or visits are carried out at all suppliers to ensure that the quality of the standards is permanently guaranteed.
At ARNO, we work according to the DIN ISO 9001 requirements and have been certified since 2008.
We attach great importance to the quality of our products, to sustainable management and to fair working conditions. This is confirmed not least by the independent audits that take place regularly.
Our integrated quality management system documents all work and operating instructions, codes of conduct, evidence and responsibilities. In the area of occupational health and safety, it serves as a know-how tool. All integrated documents are always up to date and all employees are informed about changes.
We have set up a Whistleblower Tool in order to be able to follow up on indications of violations appropriately and fairly. Our primary goal is to avoid risks that could damage our company, our employees and our business partners.
We encourage all persons inside and outside the ARNO Group who observe or become aware of violations of the rules to speak out openly and without fear. Violations can include, for example, corruption or money laundering offences, the violation of human rights or environmental regulations and breaches of technical specifications or standards.
Whistleblowers are comprehensively protected by us. Detailed information on the protection of whistleblowers can be found in our Anti-Corruption Policy.
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